The government today said around Rs
752 crore is lying as unclaimed deposits in more than 2.49 crore inactive
savings accounts in post offices.
"Rs 752,44,57,414.03 is the amount
lying in all inactive (silent) accounts as on March 31, 2011 in 2,49,59,446
accounts," Telecom Minister Kapil Sibal said in a written reply to Lok
Sabha.
West Bengal led the tally of unclaimed
deposits with over Rs 107 crore lying in 20.16 lakh accounts, followed by Tamil
Nadu (Rs 105.87 crore in 62.72 lakh accounts) and Uttar Pradesh (Rs 68.61 crore
in 21.74 lakh accounts).
"The depositor of such account can
activate the account at any time by transaction. Notices are issued every year
to the account holder of such accounts who are not maintaining minimum balance.
Special drives are launched to re-activate such accounts by issuing notices and
giving information through electronic media," Sibal said.
Responding to another query, Sibal said
79,604 complaints for non-delivery of Registered Letters, 41,794 for Speed Post
and 8,257 related to Parcels were received in the April-June, 2012 period.
"Of these, 73,077 complaints for
registered post, 38,154 for Speed Post and 6,147 for Parcels were addressed. As
on June 30, 2012, 6,527 complaint cases of Registered Letters, 3,640 cases of
Speed Post and 2,110 cases of Parcels are pending," Sibal said.
The major reason for the pendency are
involvement of more than one postal circle/state in processing the complaints,
time taken in making detailed inquiry or investigation and non-submission of
the required details by the complainant in some cases, he added.
The Minister added that during 2009-10,
2010-11 and 2011-12, departmental action has been initiated in 1,287 cases
against postal employees and penalties have been imposed in 1,157 cases for
non-delivery and loss of articles etc.
In a separate reply, Minister of State
for Communications and IT Sachin Pilot said the Department of Posts' (DoP)
volume as well as revenue from speed post has continuously increased over the
years.
"The volume of Speed Post has
increased from 21.14 crore in 2008-09 to 24.08 crore in 2009-10, 27.45 crore in
2010-11 to 39.19 crore in 2011-12," Pilot said.
Revenues from speed posts have also
grown from Rs 515 crore in 2008-09 to Rs 614 crore in 2009-10, Rs 749 crore in
2010-11 and Rs 900 crore in 2011-12, he added.
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